Talk to a person.
We do not have a ticket queue. Someone reads these.
Want to start? The signup form is the fastest route — it takes about a minute and one of the team replies to scope your workload. Use the addresses below for everything else.
Who to email
| New business | [HELLO EMAIL] — or use the signup form |
|---|---|
| Existing clients | Your assistant directly, or [SUPPORT EMAIL] |
| Billing | [BILLING EMAIL] |
| Privacy & data requests | [PRIVACY EMAIL] |
| Legal | [LEGAL EMAIL] |
| Security reports | [SECURITY EMAIL] — see below |
Company details
| Registered name | [LEGAL ENTITY NAME] |
|---|---|
| Company number | [COMPANY NUMBER] |
| Registered office | [REGISTERED ADDRESS] |
| Tax / VAT number | [VAT NUMBER, IF REGISTERED] |
| Operations | Our assistants work from the Philippines |
When we reply
New enquiries: usually the same working day. Client requests: your assistant works your hours, so replies land during your working day. Privacy and data requests: within one month, as the law requires, and usually a great deal sooner.
Reporting a security problem
If you have found a vulnerability in this site or our systems, please tell us at [SECURITY EMAIL] before disclosing it publicly. Include enough detail to reproduce it. We will acknowledge within [N] working days, keep you updated, and we will not take legal action against anyone who reports a genuine issue in good faith and does not access or alter other people's data while doing so.
Also useful: Terms of Service · Privacy Policy · Billing & Refunds