Leads the assistants handling customer replies, escalations and the judgment calls that come with them.
Humans don't crash.
crash.gg pairs your team with vetted, high-skilled assistants for the work AI can't do: messy data entry, real phone calls, judgment calls, relentless follow-up. Submit a task and a dedicated agent picks it up within the hour.
The work AI can't do.
If a bot could do it well, you would not need us. We take the tasks that need hands, judgment, and occasionally a phone voice.
Messy data entry
Handwritten forms, scanned faxes, crooked PDFs, legacy portals with two-factor prompts. Where OCR gives up, our specialists get it right by hand, then check it twice.
bots bounce thisReal phone calls
Disputing an invoice, chasing a permit office, booking the fully booked. Some tasks only close when a human stays on hold until they win.
bots bounce thisJudgment calls
Refund or escalate? Urgent or noise? Decisions with real stakes get a named owner who can defend the call, not a confidence score.
bots bounce thisChasing people
Vendors, signatures, approvals, that one person who never replies. Polite, persistent follow-up until an actual human actually answers.
bots bounce thisInbox & calendar
Triage, drafting, scheduling, follow-ups. You see the five emails that matter; we sweat the other two hundred without leaking a word.
trusted, not trained onResearch with taste
Vendor comparisons and market scans by someone who can smell a fake review, a padded quote, and a copy-pasted answer.
bots bounce thisThe most reliable part of your stack has a pulse.
We run our people the way you run your infrastructure: monitored queues, response-time SLAs, named owners on every task. The only crash here is the domain name.
You top up weekly. Nothing goes to waste.
One simple contract and a weekly balance you control. What you do not spend stays yours.
Sign a simple contract
We scope your workload together and set a weekly top-up amount that fits it. Some accounts start with a deposit; it keeps the commitment real on both sides and counts toward your balance.
one agreement, no surprisesTop up every week
The weekly top-up is part of the contract, not an optional extra. Your assistant is a hired person on a long-term seat — we cannot take them on for a good month and let them go in a quiet one, so the commitment has to run both ways.
same day each weekUnused balance rolls over
A quiet week does not cost you anything. Whatever you do not spend stays in your balance and is there the next week. Scale the amount up for a heavy sprint or down for a lighter one, any time.
nothing expiresTasks draw from the balance
Submit a task, set a budget for it, and you are billed for the hours the work actually took. The budget is a ceiling for that task, not a target — the rest goes back to your balance.
billed by the hourPut a human on it.
Leave your work email and one of our team will reach out to scope your workload, set your weekly top-up, and get your first task matched within the hour.
One of our team members will reach out to you at this address shortly to scope your workload and set things up. No automated sequences, just a person.