Leads the assistants handling customer replies, escalations and the judgment calls that come with them.
Humans don't crash.
crash.gg pairs your team with vetted, high-skilled assistants for the work AI can't do: messy data entry, real phone calls, judgment calls, relentless follow-up. Submit a task and a dedicated agent picks it up within the hour.
The work AI can't do.
If a bot could do it well, you would not need us. We take the tasks that need hands, judgment, and occasionally a phone voice.
Messy data entry
Handwritten forms, scanned faxes, crooked PDFs, legacy portals with two-factor prompts. Where OCR gives up, our specialists get it right by hand, then check it twice.
bots bounce thisReal phone calls
Disputing an invoice, chasing a permit office, booking the fully booked. Some tasks only close when a human stays on hold until they win.
bots bounce thisJudgment calls
Refund or escalate? Urgent or noise? Decisions with real stakes get a named owner who can defend the call.
bots bounce thisChasing people
Vendors, signatures, approvals, that one person who never replies. Polite, persistent follow-up until an actual human actually answers.
bots bounce thisInbox & calendar
Triage, drafting, scheduling, follow-ups. You see the five emails that matter; we sweat the other two hundred without leaking a word.
trusted, never trained onResearch with taste
Vendor comparisons and market scans by someone who can smell a fake review, a padded quote, and a copy-pasted answer.
bots bounce thisThe most reliable part of your stack has a pulse.
We run our people the way you run your infrastructure: monitored queues, response-time SLAs, named owners on every task. The only crash here is the domain name.
You top up weekly. Nothing goes to waste.
One simple contract and a weekly balance you control. What you do not spend stays yours.
Sign a simple contract
We scope your workload together and set a weekly top-up amount that fits it. Some accounts start with a deposit; it keeps the commitment real on both sides and counts toward your balance.
one agreement, no surprisesTop up every week
The weekly top-up is required for as long as the seat is open. Your assistant is a hired person on a long-term seat — we cannot take them on for a good month and let them go in a quiet one, so the commitment has to run both ways.
same day each weekUnused balance rolls over
A quiet week does not cost you anything. Whatever you do not spend stays in your balance and is there the next week. Scale the amount up for a heavy sprint or down for a lighter one, any time.
nothing expiresTasks draw from the balance
Submit a task, set a budget for it, and you are billed for the hours the work actually took. The budget is a ceiling for that task, and the rest goes back to your balance.
billed by the hourPut a human on it.
Two disclaimers, then six questions. It takes about a minute, and a person reads every one of them.
Get your assistant →